Flash Sale Alert: Save Up to 40% - Limited Stock, Act Fast!

Flash Sale Alert: Save Up to 40% - Limited Stock, Act Fast!

Flash Sale Alert: Save Up to 40% - Limited Stock, Act Fast!

Flash Sale Alert: Save Up to 40% - Limited Stock, Act Fast!

Flash Sale Alert: Save Up to 40% - Limited Stock, Act Fast!

    Shipping Policy - Buy Brands

    Shipping Policy

    We strive to provide fast, reliable shipping for all our customers. Please find the details of our shipping policy below:

    Shipping Coverage

    We offer shipping services across the United Arab Emirates (UAE) and to select international destinations. Availability of international delivery will be indicated at checkout. If your country is not listed, please contact our support team for assistance.

    Order Processing Time

  1. Orders are processed within 1–2 business days from the time of purchase.
  2. Orders placed on weekends or public holidays will be processed on the next business day.

    3. Delivery Timeframes

    1.Within UAE:

  3. Standard Delivery: 1–3 business days (depending on location)
  4. Express Delivery (if available): Same or Next Day in selected areas

    5. 2. International Shipping:

  5. Standard International: 5–12 business days
  6. Timeframes may vary based on destination and customs clearance procedures.

    7. Shipping Fees

  7. Within UAE: Shipping charges will be calculated at checkout based on location and delivery method.
  8. International: Shipping fees vary by country, weight, and courier service selected. All charges will be shown before finalizing your order.

    9. Order Tracking

  9. Once your order is shipped, a tracking number and courier details will be sent to your registered email or mobile number. You can use this to monitor the delivery status.

    10. Delivery Delays

    While we strive to meet estimated delivery timelines, delays may occasionally occur due to:

  10. Customs clearance for international orders
  11. Weather conditions
  12. Incomplete shipping information
  13. High order volumes (e.g., during sales or holidays)

    14. Buy Brands is not liable for such delays but will assist you in tracking and resolving delivery issues promptly.

    Shipping Restrictions

  14. We do not ship to P.O. boxes or military zones.
  15. Some products may be restricted from international shipping due to local regulations.

    16. Damaged or Lost Items

  16. If your order arrives in damaged condition please contact us within 24 hours of receiving the item.
  17. Provide your order number and photos (if damaged). We will investigate and offer a replacement or refund as applicable.

    18. Contact Information

    For questions about your order or shipping, contact us at:

  18. Email: sales@buybrands.ae
  19. Phone: +971 4 263 27 42
  20. Company Name: Al Sadad General Trading LLC, Dubai-UAE

    21. Return Policy- Buybrands.ae

    We accept returns within 7 days of receiving your order, provided that:

  21. The delivery packaging has not been opened, or
  22. The product is damaged, or
  23. The wrong product was delivered.

    24. Please notify us promptly and ensure the item is returned in its original, unopened packaging. We can only accept returns of products that are sealed, untampered, and in their original condition.If these conditions are met, you may return the product to us via a registered courier service. Once received, we will issue either a replacement or a full refund.We reserve the right to refuse returns if the product has been opened, used, or tampered with.

    Cancellation Policy

    At Buy Brands, we understand that sometimes you may need to cancel your order. Our cancellation policy is designed to be fair and clear while maintaining operational efficiency.

    Order Cancellation Window

  24. You may cancel your order before it gets processed. Once the order is processed or shipped, the orders cannot be cancelled.

    25. How to Cancel Your Order

    To cancel an order:Email us at sales@buybrands.ae with your order number and cancellation request.You can also contact us via phone or through your account dashboard.

    Refund for Cancelled Orders

  25. If your order is successfully cancelled within the allowed time, the paid amount will be refunded fully.
  26. Refunds will be made back to the original payment method used during the purchase.
  27. Please allow up to 10-45 days for the refund to reflect in your account, depending on your bank or card issuer.

    28. Orders Already Shipped

  28. If your order has already been shipped, it cannot be cancelled.
  29. You may refer to our Returns Policy to initiate a return once you receive the item.

    30. Non-Cancellable Items

    The following items may not be eligible for cancellation:

  30. Custom or special-order products
  31. Items marked Final Sale
  32. Opened or used perfumes, cosmetics, or hygiene-sensitive products

    33. Contact Us

    If you have any questions or need assistance with your cancellation request, please contact:

  33. Email: sales@buybrands.ae
  34. Phone: +971 4 263 27 42
  35. Company Name: Al Sadad General Trading LLC, Dubai-UAE

    36. Cookie Policy – BuyBrands.ae

    At Buy Brands (Al Sadad General Trading LLC), we are committed to protecting your privacy and ensuring transparency in how we use cookies and similar technologies on our website. This Cookie Policy explains what cookies are, how we use them, and your options to manage them.

    What Are Cookies?

    Cookies are small text files placed on your device (computer, tablet, or mobile) when you visit a website. They help us improve your browsing experience by remembering your preferences, analyzing site performance, and delivering personalized content or advertisements.

    Types of Cookies We Use:

    1. Essential Cookies

  36. These cookies are necessary for the website to function properly.
  37. They enable core features such as secure login, shopping cart functionality, and checkout.
  38. Without these cookies, services you request (e.g., making a purchase) cannot be provided.

    39. 2. Performance & Analytics Cookies

  39. These cookies collect information about how visitors use our website.
  40. Data collected helps us improve site functionality, speed, and user experience.
  41. Examples: pages visited, time spent on the site, and error messages.

    42. 3. Functionality Cookies

  42. These cookies remember your preferences, such as language selection or region.
  43. They enhance your experience by personalizing content and services.

    44. 4. Advertising & Targeting Cookies

  44. These cookies are used to deliver relevant advertisements to you.
  45. They also help limit the number of times you see an ad and measure the effectiveness of ad campaigns.
  46. They may be set by third-party advertising networks with our permission.

    47. How We Use Cookies

  47. To enable secure shopping and payment processes.
  48. To analyze website performance and usage.
  49. To remember your login details and preferences for future visits.
  50. To show you products and offers tailored to your interests.

    51. Third-Party Cookies

    Some cookies may be placed by trusted third-party service providers, such as:

  51. Analytics providers (e.g., Google Analytics) to help us understand site traffic and user behavior.
  52. Advertising partners who may display relevant ads based on your browsing activity.

    53. Managing Cookies

    You have the option to accept or decline cookies:

  53. Browser Settings: Most web browsers allow you to control cookies through their settings. You can block or delete cookies at any time.
  54. Opt-Out Tools: Some third-party services (e.g., Google Ads) provide opt-out mechanisms for targeted advertising.

    55. Please note that disabling cookies may affect the functionality and features of our website, including your ability to shop and use certain services.

    Changes to This Policy

    We may update this Cookie Policy from time to time to reflect changes in technology, law, or our business practices. Any updates will be posted on this page with the “Last Updated” date.

    Contact Us

    If you have any questions or need assistance with your cancellation request, please contact:

  55. Email: sales@buybrands.ae
  56. Phone: +971 4 263 27 42
  57. Company Name: Al Sadad General Trading LLC, Dubai-UAE